Welcome to Ekhwa’s website.
Please read these Terms and Conditions carefully before using our website or making any purchase.
By accessing or using this website or any of its services, you agree to comply with these Terms and Conditions.
If you do not agree with any part of them, please refrain from using the website.
Your use of the website must be lawful and should not cause any harm to others.
The website must not be used for any fraudulent or unethical purposes.
We reserve the right to suspend or block any account that violates these terms without prior notice.
You are responsible for maintaining the confidentiality of your account login details.
You must provide accurate and up-to-date information when creating an account or placing an order.
We are not responsible for any damages resulting from unauthorized use of your account.
All content on the website (including text, images, designs, and logos) is owned by or licensed to Ekhwa.
Copying or redistributing any website content without prior written permission is strictly prohibited.
All products are made to order, meaning each item is specially produced based on the customer’s request.
Prices are subject to change without prior notice; however, the price confirmed at checkout will apply to your order.
In case of any pricing or availability error, we reserve the right to modify or cancel the order with prior notice to the customer.
Orders are shipped within a maximum of one week from the date of order confirmation.
Shipping costs are separate from the product price and are calculated based on the delivery destination.
The exact shipping cost and delivery time will be confirmed during checkout.
Since all products are made to order, returns or exchanges are not accepted after order confirmation.
Returns are only accepted within 14 days of receiving the product in case of a confirmed manufacturing defect.
In such cases, the customer may choose between repair, replacement, or a full refund.
This policy does not cover damages caused by misuse or incorrect measurements provided by the customer.
We make every effort to provide accurate and up-to-date information; however, we are not liable for any typographical or technical errors.
We are not responsible for any indirect losses or damages resulting from the use of the website or its services.
Our liability is limited to the value of the order in cases where our fault is proven.
We reserve the right to modify these Terms and Conditions at any time without prior notice.
Updates will be published on this page, and continued use of the website after such updates constitutes acceptance of the revised terms.
For any inquiries or complaints, please contact us via email or through the contact form available on our website.
Discover the ideal solution to elevate your space. We offer a high-quality range of products designed to enhance your space and create a comfortable, elegant environment.
